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How AI Voice Agents Are Replacing Call Centers
Over the past two decades, I have watched customer support transform from bustling call floors filled with ringing phones to streamlined, digital-first solutions. This shift hasn’t happened overnight it’s the result of changing customer expectations, growing operational pressures, and rapid
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How AI Agents Are Becoming the New Co‑Workers ?
Imagine a digital colleague that can plan campaigns, draft content, triage support tickets, and collaborate in Slack all without waiting for commands. In 2025, AI agents as coworkers are no longer sci‑fi they’re high‑functioning teammates. Research shows human–AI teams deliver