Operr – ERP Platform
The OPERR® Platform’s web-portal is the central access point of the platform. All user types, such as drivers, customers, administrators and others, can access their accounts and related modules through this OPERR® web-portal. It’s an ERP system comprising of Ordering, Dispatching , Billing and Admin Modules.
Powerful Transportation Business Platform
The OPERR® Platform provides taxi, car service, non-emergency medical transportation or any paratransit business with a complete cloud-based platform to process trip bookings from various sources, dispatch vehicles, manage their fleet and bill their accounts. All these powerful features were designed with regulatory compliance in mind
Billing Administrative
3rd Party API Intergration
Operr Technologies can help to intergrate your existing operations with the Operr Technologies software suite. If you have existing services such as Spot Hero or Park Whiz, talk with one of our sales representatives so see how we can make intergration fast and easy for you.
What is OPERR?
The OPERR® software system is comprised of a series of innovative mobile & web-based software applications, which together form a new platform for riders and transportation companies. OPERR® is designed to increase both base & driver operational efficiency, boosting performance and profitability.
OPERR Platform Components
- Online Web-Portal (Main)
- Mobile App for Customers
- Consulting Services
- Optional Business Website
Web-Portal Main Functions
- Vehicle Dispatching
- Transportation Billing
- Bulk Pre-Scheduling
- Administrative Tools
The OPERR® platform order flow is simple on the surface. The diagram above shows all the possible routes in which a trip booking moves through the platform.
The customer has three types of trip booking methods. The first is done through a broker (NEMT). The other options are more traditional using phone and internet.
The order then enters the OPERR® servers where it is first logged and used for cross referencing its details with the OPERR® Platform modules’ various databases.
Once identified and logged, it then communicates this data with all of the modules, cross-checking and simultaneously creating regulatory compliant documentation.
Before scheduling the trip, the data is validated to ensure the order is indeed valid and that the driver or vehicle assigned to the trip meets regulatory compliance requirements.
The final trip data is then distributed to the proper OPERR channels (dispatchers, billing, drivers, etc.) and partner entities, which in the case of NEMT are trip brokers and regulators.
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